As business unit owners, we are constantly wondering, what next, what new and what will truly make for a great brand experience? The key to unlocking the solutions for this mostly lies in the simplest things that often get neglected - Communication. A lot depends on how often and how effectively a brand is engaging with its prospects and customers. And a major role is played by the choice of channels and a right channel mix for those communications.
We at Karix strive to help businesses deliver an exceptional customer experience with higher rates of customer engagement. With 497 million WhatsApp users in India alone, communicating with customers on the platform assures richer and increased engagement rates. Be it providing resolution to customer queries or driving purchase decisions over a channel customers most prefer. There's a lot that can be enabled with the right technologies and partner. Here's a quick look at how a business can drive more value for its customers on the fastest growing messaging platform.
Opt for the Karix WhatsApp Business Solution
The Karix WhatsApp for Business Solution integrates a single, all-powerful API that allows you to set up your communication channel instantly, without having to worry about scale, security, infrastructure or development efforts.
- Customer Support with Live Agent Chat: Service customers in real-time with AI bot and human interaction built into one
- Self-Service No-Code Chatbots: Help users discover services, product catalogues, FAQs, booking appointments and more
- Rich Media Messaging: Send and receive images, GIFs, audio, CTA based cards, emojis, documents, and more
- Integration APIs: Easily integrate your CRM and other systems to support data enriched conversations
Trusted by Over 2000 Global Enterprises
Some of the most notable and fast-growing names that work with Karix are HDFC Bank, Axis Bank, Paytm, WhiteHat Jr, Future Generali, Panasonic, Royal Enfield, and American Express to name a few.